I used the cook system for the first time recently and loved the size of it to cook regular food in it. It boils water really fast. My only hiccup up was the push regulator button went out after the 2nd time trying to light the flame and had to use a lighter.
Items were packaged well and arrived in perfect order especially considering they were shipped overseas.
I'm not sure this is truly Shipping Protection, but my item was delivered over a mile away to a similar (but not the same) address. Support services were quick and responsive, so that balanced out the hassle of a lost item. I eventually found the item myself using clues from the delivery photo.
Well made piece of kit Thank You.
Always worth the money.