Join the FireMaple Credits reward program
How it works
Join
Earn
Redeem
Earn points for every order placed
FireMaple Credits Exclusive Benefits
| Benefit \ TIer | Green | Silver | Gold | Diamond |
|---|---|---|---|---|
| / | Over $100 | Over $500 | Over $1200 | |
| 10 points | 10 points | 12 points | 15 points | |
| Redeem Credits for Discounts | O | O | O | |
| Entry Rewards | / | 1x 10% off | 2x 10% off | 3x 10% off |
| / | 1x Free Shipping | 2x Free Shipping | 3x Free Shipping | |
| Birthday Gift | / | Bonus Birthday Points | Birthday Gift + Points | Special Birthday Gift + Points |
| Benefits \ Tier | Green | Silver | Gold | Diamond |
|---|---|---|---|---|
| Special Event Early Notice | / | / | O | O |
| Express Replacement Service | Paid Service | Paid Service | Free Service | Free Service |
| New Product Trial Event (Coming Soon) | / | / | O | O |
| Exclusive Early Bird Access (Coming Soon) | / | O | O | O |
Redeem points for rewards
FAQs
✅ Points Rules
Yes, points will expire 1 year after they are earned. Be sure to use them before the expiration date.
Points can be earned by making purchases, participating in events, or referring friends. Please refer to the [How to Earn Points] section for more details.
If you cancel an order or request a refund, the points earned from that order will be deducted accordingly.
Yes, you can view your points history by logging into your account and checking the [My Account] → [Points] section.
🛍️ Points Redemption & Usage
You can redeem your points for shopping vouchers, exclusive gifts, and more. The available redemption options will be updated regularly.
The redeemed vouchers will be valid for 6 months from the date of redemption. Be sure to use them within that period.
Currently, points and discount codes cannot be used together in the same order.
Also, only one voucher redeemed with points can be applied per order — multiple vouchers cannot be stacked.
Once points are redeemed, the transaction cannot be undone. Please ensure you’re ready to use them before finalizing your redemption.
Yes, you can return your order according to our return policy. However, the points voucher used will not be reissued.
💡 Other Common Questions
Points are non-transferable and can only be used by the account holder.
Once an order is completed, points cannot be added afterward. Please make sure to use your points before checking out.