Gear Up. Get Rewarded.
How it works
Join
Shop & Earn
Redeem
Earn Your Camp Rank
Spend more, earn more. Your loyalty pays off.
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Green |
Silver 🥈 |
Gold 🥇 |
Diamond 💎 |
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0 |
Spend $100 |
Spend $300 |
Spend $1,200 |
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5 Pts / $1 |
6 Pts / $1 |
7 Pts / $1 |
10 Pts / $1 |
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10% OFF |
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+200 Pts |
+500 Pts |
+1,000 Pts |
FAQs
Do my points expire?
Do my points expire?
Yes, sparks will expire 1 year after they are earned. Be sure to use them before the expiration date.
How do I earn sparks?
How do I earn sparks?
Sparks can be earned by making purchases, participating in events, or referring friends. Please refer to the [How to Earn Points] section for more details.
Will my sparks be refunded if I cancel my order?
Will my sparks be refunded if I cancel my order?
If you cancel an order or request a refund, the sparks earned from that order will be deducted accordingly.
Can I view my sparks history?
Can I view my sparks history?
Yes, you can view your points history by logging into your account and checking the [My Account] → [Loyalty Hub] section.
What can I redeem with my sparks ?
What can I redeem with my sparks ?
You can redeem your sparks for shopping vouchers, exclusive gifts, and more. The available redemption options will be updated regularly.
How long are redeemed vouchers valid?
How long are redeemed vouchers valid?
The redeemed vouchers will be valid for 6 months from the date of redemption. Be sure to use them within that period.
Can I combine points with discount codes or use multiple vouchers at once?
Can I combine points with discount codes or use multiple vouchers at once?
Currently, points and discount codes cannot be used together in the same order.Also, only one voucher redeemed with sparks can be applied per order — multiple vouchers cannot be stacked.
Can I return an order paid with a sparks voucher?
Can I return an order paid with a sparks voucher?
Yes, you can return your order according to our return policy. However, the sparks voucher used will not be reissued.
Can I transfer my sparks to someone else?
Can I transfer my sparks to someone else?
Sparks are non-transferable and can only be used by the account holder.
What if I forget to use my sparks?
What if I forget to use my sparks?
Once an order is completed, sparks cannot be added afterward. Please make sure to use your sparks before checking out.
